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AS9100 Supplier Terms and Conditions Agreement

General: As a supplier to AKA it is understood that your organization agrees to meet the following stipulations / AS9100 requirements whenever an AKA Purchase Order specifies that the order is for an Aerospace application/job (or contains some similar Aerospace/AS9100 reference). These requirements are, therefore, to be considered as terms and conditions to all Aerospace purchases.

  1. Where required on the AKA Purchase Order, its suppliers must use AKA’s customer-approved special process sources.
  2. AKA is to be contacted (by the supplier) in the event of nonconforming product/material. An arrangement for the approval of supplier nonconforming product/material must be as directed by AKA’s authorized manager or designee.
  3. Furthermore, the supplier is required to notify AKA of any proposed changes to a product and/or process and to obtain prior approval from an authorized AKA manager or designee (if applicable).
  4. AKA, their customers, and regulatory authorities (FAA/EASA/DCMA) retain the right of access and Inspection to all supplier facilities involved in the aerospace order and to all applicable records.
  5. The AS9100 standard requires that all applicable customer/regulatory/FAA/EASA/DCMA/AS9100 requirements for the supplier to flow-down to sub-tier suppliers (includes requirements in the purchasing documents and key characteristics where required). However, AKA does not allow its aerospace suppliers to subcontract any product or process to a sub-tier supplier without AKA prior expressed written consent.
  6. AKA performs inspection activities to ensure that purchased product meets purchase requirements. They may include: Receiving inspections (of supplier products / services / documents) may be / are performed by a designated employee. AKA verifies the authenticity of the appropriate certificate of conformity, material certificates, etc. and other accompanying documentation by review and comparison (as is appropriate) to the drawing and/or industry specifications or by other means. When necessary, AKA may inspect or audit at the supplier’s facility. Furthermore, products are inspected to ensure they meet requirements (dimensions, etc.) and the results are recorded (as appropriate). All special processes (anodizing, heat treat etc.) where the compliance cannot be verified by inspections will require an 8130-3, or Certificate of Conformity.
  7. When appropriate, AKA may delegate the inspection authority to one of its approved suppliers. AKA will communicate the inspection requirements (including approved monitoring and measurement equipment/methods) and AKA will maintain a record of those approved to carry out such inspections.
  8. When AKA or its customer intends to perform verification at the supplier’s premises; AKA will first state the intended verification arrangements and the method of product release. This information will be communicated on the AKA Purchase Order or via another acceptable purchasing arrangement.
  9. Where specified in the contract, the AKA’s customer or customer’s representative will be afforded the right to verify at the supplier’s premises and AKA’s premises that subcontracted product conforms to specified requirements. Verification by the customer is not used by AKA as evidence of effective control of quality by the supplier and shall not absolve AKA or its supplier of the responsibility to provide acceptable product, nor shall it preclude subsequent rejection by the customer.
  10. To prevent the purchase of counterfeit or suspect/unapproved products and to ensure product identification and traceability (and for other reasons), AKA will institute controls that include the requirement of Material Certificates, Certificates of Conformity, and/or other supporting documentation from its suppliers as is appropriate. These requirements may be specified on AKA’s Purchase Order or may otherwise be communicated to the supplier.
  11. Records are available for review by customers and regulatory authorities in accordance with contractor regulatory requirements and should otherwise be kept confidential.
  12. AKA may also require specific actions where timely and/or effective corrective actions to a supplier issue(s) are not achieved. These actions may include but are not limited to any or all of the following: withholding payment until the issue is resolved, removal of the supplier from AKA’s Approved Supplier List, and legal actions. AKA requires all documents be retained for 10 years.
  13. Subcontractors are to participate in a U.S. D.O.T. anti-drug and alcohol misuse prevention program as required per CFR part 120 subparts D, E, and F.

Commercial Warranty Policy

AeroKool Aviation (AKA) warrants its components to be free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from date of installation to the initial end-user.  But in all cases, not loner than eighteen (18) months from date of shipment from AKA. AKA liability under this warranty is limited to repairing or replacing, at its option, subject to the provision set forth herein, any part which, upon examination by AKA, are found to be defective. AKA is responsible only for the cost of reasonable labor and materials necessary to repair or replace the defective parts by AKA at its factory. The user shall prepay costs of transportation of defective parts to the place of purchase. AKA shall not have any responsibility under this warranty unless the defect results in a claim arising within the operational periods listed above, the part was properly installed, normally maintained in accordance with current approved maintenance program and manuals set forth in the applicable FAR's. The components have been used only under normal operating conditions and have not been operated or used contrary to applicable manuals and/or operators' instruction manuals and procedures' and not subjected to misuse, negligence or accident, and the component was not repaired or altered in such a way that, in the judgment of AKA, its performance or reliability was adversely affected.

NOTE: There are no warranties by AKA or its dealers that extend beyond those described herein.  This warranty is expressly in lieu of any other warranties, expressed or implied, including any of merchantability or fitness for a particular purpose.  No person is authorized to bind AKA to any warranty or terms not set forth herein.

Remedies are expressly limited to the repair or replacement of defective parts as specified herein. Neither AKA nor its dealers have any liability in any manner or circumstance for any other  claims, including claims for special, indirect and/or consequential damage of any kind (including but not limited to component removal or installation, equipment down time, loss of use, loss of profit and/or other economic loss) because of any defect.  Any claim arising from defects in materials or workmanship must be presented in writing to AKA or its dealers within thirty (30) days after the date on which the claim arises, and any action on the claim must be commenced within twelve (12) months after the date on which the claim arises, or the claim shall be barred.

Military Warranty Statement

AeroKool Aviation (AKA) warrants its components to be free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from date of shipment from AKA. AKA liability under this warranty is limited to repairing or replacing, at its option, subject to the provision set forth herein, any part which, upon examination by AKA, are found to be defective. AKA is responsible only for the cost of reasonable labor and materials necessary to repair or replace the defective parts by AKA at its factory. The user shall prepay costs of transportation of defective parts to the place of purchase. AKA shall not have any responsibility under this warranty unless the defect results in a claim arising within the operational periods listed above, the part was properly installed, normally maintained in accordance with current approved maintenance program and manuals set forth in the applicable FAR's or military guidelines. The components have been used only under normal operating conditions and have not been operated or used contrary to applicable manuals and/or operators' instruction manuals and procedures' and not subjected to misuse, negligence or accident, and the component was not repaired or altered in such a way that, in the judgment of AKA, its performance or reliability was adversely affected.

NOTE: There are no warranties by AKA or its dealers that extend beyond those described herein. This warranty is expressly in lieu of any other warranties, expressed or implied, including any of merchantability or fitness for a particular purpose. No person is authorized to bind AKA to any warranty or terms not set forth herein.

Remedies are expressly limited to the repair or replacement of defective parts as specified herein. Neither AKA nor its dealers have any liability in any manner or circumstance for any other claims, including claims for special, indirect and/or consequential damage of any kind (including but not limited to component removal or installation, equipment down time, loss of use, loss of profit and/or other economic loss) because of any defect. Any claim arising from defects in materials or workmanship must be presented in writing to AKA or its dealers within thirty (30) days after the date on which the claim arises, and any action on the claim must be commenced within twelve (12) months after the date on which the claim arises, or the claim shall be barred.

Quality Policy

AeroKool Aviation (AKA) warrants its components to be free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from date of shipment from AKA. AKA liability under this warranty is limited to repairing or replacing, at its option, subject to the provision set forth herein, any part which, upon examination by AKA, are found to be defective. AKA is responsible only for the cost of reasonable labor and materials necessary to repair or replace the defective parts by AKA at its factory. The user shall prepay costs of transportation of defective parts to the place of purchase. AKA shall not have any responsibility under this warranty unless the defect results in a claim arising within the operational periods listed above, the part was properly installed, normally maintained in accordance with current approved maintenance program and manuals set forth in the applicable FAR's or military guidelines. The components have been used only under normal operating conditions and have not been operated or used contrary to applicable manuals and/or operators' instruction manuals and procedures' and not subjected to misuse, negligence or accident, and the component was not repaired or altered in such a way that, in the judgment of AKA, its performance or reliability was adversely affected.

NOTE: There are no warranties by AKA or its dealers that extend beyond those described herein. This warranty is expressly in lieu of any other warranties, expressed or implied, including any of merchantability or fitness for a particular purpose. No person is authorized to bind AKA to any warranty or terms not set forth herein.

Remedies are expressly limited to the repair or replacement of defective parts as specified herein. Neither AKA nor its dealers have any liability in any manner or circumstance for any other claims, including claims for special, indirect and/or consequential damage of any kind (including but not limited to component removal or installation, equipment down time, loss of use, loss of profit and/or other economic loss) because of any defect. Any claim arising from defects in materials or workmanship must be presented in writing to AKA or its dealers within thirty (30) days after the date on which the claim arises, and any action on the claim must be commenced within twelve (12) months after the date on which the claim arises, or the claim shall be barred.

Any questions? 
Call us: 800.458.4255

High-quality MRO work you can depend on.
We have the airframe and engine parts you need.

Established in 1959, we hold an FAA Repair Station Certificate. We're EASA and DGAC approved. We're also ISO 9001­–2008 / AS 9100 certified and C.A.S.E. Repair Station Section. In addition, we're members of other professional and industry-oriented organizations.

Testimonials

  • “It’s a pleasure to work with AeroKool and we are very pleased!”
  • NATO
  • “Great Customer Service, Speedy Turn Times and Excellent Pricing! We highly recommend AeroKool for your overhaul and repair requirements.”
  • Aircraft Parts Distributor & Broker
  • “I am extremely happy! I consider AeroKool an ambassador to the Aerospace Community”
  • Major Airline
  • “I wanted to express my thanks to all who were involved in helping us with our AOG! We were able to make our flight this morning due to your help. We will continue to do business with you in the future”
  • Business Jet Service Center
  • “AeroKool is a great partner and helps up keep our F16 fleet at readiness level. Best turn time and pricing in the market”
  • FMS Operator Middle East Region

Contact Us

1495 S.E. 10th Avenue
Hialeah, FL 33010-5984
305.887.6912 | 800.458.4255
24-Hour Hotline: 888.560.6153
aerokool@aerokool.com

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